Health advice - 13 HEALTH

Call 13 HEALTH or 13 43 25 84 for general health advice.

You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call.

If you identify as an Aboriginal and Torres Strait Islander person, you can ask to speak with an Aboriginal and Torres Strait Islander registered nurse.

We also have interpreter services for people who are hearing impaired or have difficulty communicating in English.

Appointment rescheduling and cancellations

We do not accept appointment cancellations by email. Call the phone number on your appointment letter or SMS alert and the right team can help you.

Need to find a clinic phone number or location? Visit our healthcare services page.

Contact details for hospitals, health centres and services

Give your feedback

Feedback is important to us. It helps us identify areas for improvement and acknowledge things we’ve done well.

Our feedback page explains what to do if you have a compliment, complaint or suggestion.

Online feedback form

Make a freedom of information request.

Referrals and Patient Records

Refer your patient and access your patient's health record.

Media enquiries

For all media enquiries please email

Our Media and Communications Team monitor this inbox between 8 am and 6 pm, 7 days a week.

We'll respond to your email within 24 hours. If you have an urgent after hours enquiry you can call 0417 795 568 and talk to one of our media officers.

If you need to fill in a photo consent form, you can do it online or download the consent form [PDF 67 KB].

National Relay Service

If you're deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you.

General enquiries

Office hours:
Monday to Friday 8 am to 4:30 pm

Street address
Pechey Street
Toowoomba Qld 4350

Postal address
Private Mail Bag 2
Toowoomba Qld 4350

Last updated: September 2023