Darling Downs Health begins engagement with staff on recent culture review

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Culture review recommendations released

Darling Downs Health has accepted and will fully implement all fourteen recommendations from a recent independent workplace culture review of the Toowoomba Hospital Maternity Service.

A summary of the report’s outcomes and recommendations has also been shared with staff and publicly released today.

Darling Downs Health Services Chief Executive, Annette Scott PSM said engagement has already commenced with maternity staff on the outcomes of the review and the recommendations flowing from it.

This review has staff at its centre and that is where we have commenced sharing the outcomes and recommendations of the report

Darling Downs Health Service Chief Executive, Annette Scott PSM

“This review has staff at its centre and that is where we have commenced sharing the outcomes and recommendations of the report,” said Ms Scott.

“We have briefed our maternity services staff today, explaining how extensive their engagement in the process was, how the outcomes flow from what they told the independent reviewers and how these have informed the report’s fourteen recommendations.

“We have also outlined to them the plan moving forward and how these recommendations will now be embedded in our Maternity Action Plan, how they will be implemented in a considered, measured and timely way, and how they will be consulted on progress.

“I want to thank all our maternity services staff and the 91 who took part in this process, acknowledging this has not been easy but will be invaluable in strengthening our service. 

“Our staff have invested in this culture review because they care for and respect our maternity services at Toowoomba Hospital, and they care deeply for the women birthing in our service.

“Today I spoke with staff to confirm that we have not only heard you but that we are acting on what you have told us.

“We will continue to engage closely with our staff during this process, to ensure quality improvements made are sustainable,” said Ms Scott.

Read the recommendations here.