Trial program driving down wait times for patients with joint pain

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New data shows an innovative program at Darling Downs Health is having a big impact on reducing wait times for patients needing treatment for joint pain.

Figures show due to the new ‘Osteoarthritis Model of Care’ being trialled at Toowoomba Hospital, the wait time for patients is 20 per cent less than it was 16 months ago.

As part of the program, patients have access to expert advice and care from medical, nursing and allied health staff

Darling Downs Health Service Chief Executive Annette Scott PSM said the program was a wonderful example of the innovation happening across the region.

"This innovative program is helping treat the patient as a whole and includes support to help them improve their physical and psychological strength."

- Darling Downs Health Service Chief Executive, Annette Scott

“We are encouraged this program is having a real impact and improving access for our community to such vital care," Ms Scott said.

Toowoomba Hospital’s Director of Orthopaedics, Dr Chris Wall, helped implement the program and said it was an exciting opportunity to improve outcomes for patients not only across the Darling Downs but across Australia.

“If we can treat a proportion of people from our waiting list and give them good quality care and improve their symptoms without needing an operation, I think that's a win-win,” Dr Wall said.

He said many patients who have participated in the program were able to avoid surgery because of the improvements to their health.

“For patients that do go on to need surgery, they're probably more fit and more prepared for the operation,” Dr Wall said.

Clinical leader and physiotherapist Craig Smith said the multi-disciplinary and holistic nature of the program was benefitting both patients and staff.

“It's enjoyable as a team of multiple professionals from different backgrounds to work together collaboratively,” Mr Smith said.

88-year-old Toowoomba retiree Peter Downs took part in the program earlier in 2026 after the condition of his knees continued to deteriorate.

“I could hardly walk some days,” Mr Downs said.

Mr Downs said after 16 weeks of exercise recommended by the Toowoomba Hospital team, he now takes 20,000 steps every day.

“As far as the program is concerned, I recommend it. It's just absolutely brilliant,” he said.